Tour Evaluator

Campus/Location:University Park CampusDate Announced:11/21/2018Date Closing:open until filledJob Number:84287Work Unit: Office of the PresidentDepartment:Undergraduate Admissions
The Undergraduate Admissions Office will be hiring tour evaluators for the upcoming Spring 2019 semester. Evaluators are crucial in maintaining exemplary tour organizations and the prestigious name of S.M.A.R.T., Lion Scouts and Lion Ambassadors. The evaluator's role is to follow the evaluation rubric to appropriately evaluate tour guides to ensure that correct information is disseminated to prospective students. Expectations include availability during 10:20 am and/or1:50 pm tours Monday -Friday to evaluate guides at least twice a week. The position will entail bi-weekly meetings to debrief on evaluation results and it will be the evaluator's responsibility to provide written and verbal debriefing to guides within 24 hours of the tour they evaluated. Evaluators are expected to maintain accurate knowledge of the tour route and tour information and be role model tour guides. Serve as a tour guide when necessary. Enforce all UAO tour policies, routes, and information. Other duties as assigned. Tour evaluators will be paid $9.50 per hour (an average evaluation takes two hours including follow-up) and will also be paid for attending mandatory bi-weekly meetings. In order to apply for the position, guides must be active members (in good standing) within their tour organization: Penn State Lion Scouts, S.M.A.R.T. or Lion Ambassadors. Tours will be leaving from the Shields Building Monday through Friday at 10:20-11:50 am and 1:50-3:20 pm, which is when the candidate will be evaluating. Candidates should have good attention to detail, should be reliable, and should have strong organizational and planning skills. The ability to relate well to prospective students and their families is also required. Please include a resume and predicted work schedule (weekly calendar, not just a class list) in order for your application to be reviewed. Also note that a full

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